In this post, we want to take the opportunity to explain to our readers and patients why we combine physiotherapy with our proprietary Chinese medicine. This innovative combination is done seamlessly at our treatment centres, and over the years, we have improved our treatment protocols so that our physiotherapists can better incorporate the healing properties of our herbal medicine into their treatment sessions. Nonetheless, there is some confusion on what we do with a few prospective customers, as they are not able to place us in the usual categories of ‘physiotherapist’ or ‘alternative medicine’.

In our previous posts, we have spoken at length about the importance of the proprietary Chinese herbal medicine we use in our treatment. However, the job our certified and trained physiotherapists perform before the application of the patches is also vitally important in the recovery of a muscle and joint problem. We believe that this combination of West and East is an important differentiator which sets us apart from others, but more importantly, it optimises the recovery for chronic pain problems.

Let’s start by explaining what is physiotherapy. Physiotherapy or physical therapy (as it’s known in the US) is a science-based profession where trained professionals help people whose mobility and function have been affected by injury, illness or disability. These professionals usually undergo either 2 or 3 years of education and practical training at the start, and provide care through manual therapy, exercise or movement, and education.

What do physiotherapists do? Physiotherapists treat a wide range of conditions, including neurological and cardiovascular or developmental disorders, but at YAPCHANKOR they focus on musculoskeletal problems. Physiotherapists are supposed to take a ‘whole person’ approach in their therapy, which includes taking into account the patient’s general lifestyle. They help to empower patients to get more involved in their own recovery and care, through education, awareness and home exercises. Physiotherapists use a combination of methods to help a patient, including manual therapies like trigger point massage, exercises, education and advice on lifestyle changes, and equipment like ultrasound and TENS machines.

Generally speaking, physiotherapy can be considered as part of the Western canon of medicine, and is used by the mainstream healthcare establishments like hospitals or clinics for the recovery and rehabilitation of various patients. A large number of cases physiotherapists treat fall within the musculoskeletal area, which is the focus also of YAPCHANKOR Pain Treatment Centre. When the founders of YAPCHANKOR wanted to bring an additional level of care and professionalism to our treatment, it was natural for us to consider physiotherapists as the caregivers for our patients.

YAPCHANKOR Physiotherapist Vaharli with her lumbar spondylosis patient Mohd Thurai

YAPCHANKOR Physiotherapist Vaharli with her lumbar spondylosis patient Mohd Thurai

All therapists at YAPCHANKOR are certified professionals, with either a diploma or a degree in physiotherapy from both local and international institutions of learning. Part of their training also involves practical stints in government hospitals, where they will get to see a large variety of cases. When they join YAPCHANKOR, they receive additional training to incorporate their existing skills with our medicine and special protocols. In general, the treatment a patient gets at YAPCHANKOR will be slightly different from an ordinary physiotherapy centre because we don’t suffer from the vicious feedback cycle that is quite common with ordinary physiotherapy.

What is the vicious feedback cycle? This happens when a patient sees slow or minimal recovery after their treatment with an ordinary physiotherapist. As mentioned, physiotherapy emphasises home exercises, but when feedback is slow, the patient loses motivation, and so does even less of the prescribed exercises. This also affects the morale of the physiotherapist, leading to a vicious feedback cycle. Optimistically, chronic pain conditions like slipped discs or frozen shoulders will take 6 months of intensive physiotherapy for recovery according to standard of care, but it is very often the case that the recovery is even slower because of this negative feedback cycle.

At YAPCHANKOR, we reverse this negative feedback cycle into a positive one. This is done because our proprietary medicine improves healing times, by a factor of 10 sometimes, which means that a chronic pain problem which took 6 months with ordinary physiotherapy, only takes 1 month for us to treat. Furthermore, when our physiotherapists advise our patients on exercises to do at home, they usually are more compliant, because they are seeing the results faster. When feedback is more immediate, e.g. when pain reduces faster or when mobility increases earlier, then patients are more incentivised to do the exercises so they can get further along in their recovery.

Our physiotherapists are also happier with their jobs because they see faster results with their patients. This is important because our physiotherapists spend a lot of time interacting with our patients, and so form close bonds with some of them. Providing great customer service is a priority for all our physiotherapists and when patients are improving fast, it makes it easier for them.